Please review the agreement below before creating or using the service. It sets out how the platform works, what users are responsible for, and the rights and limits that apply to your account and data.
By accessing or using the [Platform Name] software platform (“Service”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, you must not access or use the Service.
These Terms constitute a legally binding agreement between you (“Customer”, “User”, or “Laboratory”) and [Your Company Name] (“Company”, “we”, “us”, or “our”).
We reserve the right to modify, suspend, or discontinue any part of the Service at any time.
To use the Service, you must create an account and provide accurate and complete information.
You must notify us immediately of any unauthorized use or security breach.
5.1 Subscription Plans
Access to the Service is provided under subscription plans described on our pricing page or agreed in a separate contract.
5.2 Billing
Fees are billed monthly or annually, depending on your selected plan.
5.3 Late Payments
Failure to pay fees may result in suspension or termination of access to the Service.
5.4 Taxes
All fees exclude applicable taxes unless stated otherwise.
6.1 Ownership
You retain ownership of all laboratory data, patient information, reports, and records uploaded or generated through the Service (“Customer Data”).
6.2 License to Process Data
You grant us a limited license to host, process, transmit, and back up Customer Data solely for the purpose of providing the Service.
6.3 Responsibility for Data
You are solely responsible for accuracy of submitted data, obtaining required patient consents, and compliance with applicable healthcare and data protection laws.
We implement commercially reasonable administrative, technical, and organizational safeguards to protect Customer Data. Where applicable, we may comply with GDPR, HIPAA, local healthcare privacy regulations, and data retention obligations.
Our collection and processing of personal data are governed by our Privacy Policy.
We may suspend accounts involved in prohibited activities.
The Service, including all software, code, interfaces, trademarks, designs, and documentation, remains the exclusive property of [Your Company Name].
No ownership rights are transferred to users except for the limited license granted under these Terms.
The Service may integrate with third-party systems, including medical devices, payment gateways, EHR/EMR systems, cloud storage providers, and APIs.
We are not responsible for the availability, functionality, or security of third-party services.
We aim to maintain high service availability but do not guarantee uninterrupted access. Scheduled maintenance, updates, outages, or technical failures may temporarily affect access.
The Customer is solely responsible for ensuring that its use of the Service complies with all applicable laboratory, healthcare, medical, accreditation, and regulatory requirements.
Use of the Service does not guarantee legal or regulatory compliance.
We may perform routine backups of Customer Data. However, Customers are encouraged to maintain independent backups of critical records.
We are not liable for data loss caused by user error, unauthorized access, third-party failures, or force majeure events.
Both parties agree to protect confidential information disclosed during the relationship and not disclose such information to third parties except as required by law.
We are not responsible for clinical decisions, laboratory diagnoses, or medical outcomes resulting from use of the Service.
You agree to indemnify and hold harmless [Your Company Name] from claims, damages, losses, liabilities, and expenses arising from your use of the Service, violation of these Terms, violation of laws or third-party rights, or misuse of patient or laboratory data.
We may suspend or terminate access to the Service if you violate these Terms, payment obligations are not met, or your activities pose security or legal risks.
These Terms shall be governed by and construed in accordance with the laws of Ghana. Any disputes shall be resolved in the courts located within Ghana.
We reserve the right to update these Terms at any time. Continued use of the Service after updates constitutes acceptance of the revised Terms.
For questions regarding these Terms, contact:
Siftsphere LTD.
Email: support@siftsphere.com
Website: siftsphere.com